Frequently Asked Questions
If you’ve got questions, this is where to find the answers!
How do I book a taxi with Bracknell Airport Taxis?
You can easily book your ride by using our online booking form. Provide your pickup details, drop-off location, date, and time. Once you submit the form, we’ll confirm your booking and give you the necessary information.
What should I do if my flight is delayed?
We understand that flight delays happen, and our drivers track your flight in real time. No matter how long the delay is, we will do everything possible to ensure you are still picked up promptly once your flight arrives. Your driver will be there for you, so there’s no need to worry.
How will I know my driver has arrived?
Your driver will contact you 15 to 20 minutes after your flight lands. Depending on your preferences or the situation, the driver may contact you via phone call, SMS, or WhatsApp.
How experienced are your drivers?
Do you specialise in airport transfers?
Yes, we specialise in airport transfers to and from all major regional airports. Our service is designed to provide a smooth and reliable journey to your chosen airport.
Where do you pick up from?
We are based in Bracknell and cover everywhere from Henley-on-Thames to Farnham, Slough to Hartley Wintney.
Whether you are in Warfield, Binfield, Lightwater, West End or Bisley, you can be assured that we are the right choice for your airport run.
What payment methods do you accept?
We accept all major credit and debit cards as well as cash payments. Payment details will be confirmed with you during the booking process.
How far in advance should I book my taxi?
What happens if I don't receive a booking confirmation email?
Please check your spam or junk folder if you don’t receive your confirmation email within a few minutes of submitting the booking form. Remember to mark our email address as ‘not spam’ for future communications. If you still don’t see it, don’t hesitate to contact us directly.
Can I cancel or change my booking?
Yes, you can cancel or modify your booking at any time. However, please give us at least 24 hours’ notice to avoid any inconvenience. Please get in touch with us as soon as possible if you need to make any adjustments.
How much do you charge?
We have fixed tariffs for each airport, so you know exactly where you stand. Prices quoted are for up to four passengers in a car.
Airport
- Heathrow – £60
- Gatwick – £85
- Luton – £90
- Standsted – £170
Airport
- Heathrow – £5
- Gatwick – £6
- Luton – £5
- Standsted – £7
